HHS to rework $1B legal services contract after protests

HHS to rework $1B legal services contract after protests

Acacia Center for Justice and ICF challenged invoicing terms, background check requirements and a rule ending representation when unaccompanied migrant children turn 18. The Health and Human Services Department has agreed to rework parts of a solicitation for a $1 billion contract supporting legal services for unaccompanied migrant children. Acacia Center for Justice, an incumbent contractor, […]

VA seeks industry ideas for contact center tech upgrade

VA seeks industry ideas for contact center tech upgrade

The agency is asking for artificial intelligence applications including conversational voice bots and chatbots with multilingual capabilities. The Veterans Affairs Department has started to canvas industry for ideas on how it can enhance the backend tech infrastructure that supports VA’s contact center operations, including calls and other means of communication. VA currently utilizes the NICE CXOne […]

DOD completes $1B investment in L3Harris missile solutions unit

DOD completes $1B investment in L3Harris missile solutions unit

L3Harris Technologies is keeping an 80% stake in the solid rocket motor production business, which is becoming a public company. The Defense Department has completed its $1 billion investment in L3Harris Technologies’ missile solutions unit ahead of a planned initial public offering of that business during the second half of this year, pending market conditions. DOD’s […]