Veterans Affairs previews contact center infrastructure competition
A single task order will support 140 million annual calls from veterans, including crisis services, across 62 call centers. The Veterans Affairs Department is developing a contract to expand the infrastructure for its call center platform, known as Genesys CX. VA wants interested bidders to respond by Nov. 5 to a new sources sought notice released […]
Salesforce pitches AI agents as the government sheds staff
Amid the White House’s ongoing push to reduce the federal workforce, one Salesforce executive predicted that “government will be the largest users of agentic technologies of any industry.” SAN FRANCISCO — As the Trump administration shrinks the federal workforce, the private sector is developing artificial intelligence that could fill in gaps — specifically, agentic AI, technology […]
OPM releases final RFP for governmentwide HR modernization contract
The 10-year contract comes months after OPM canceled a sole-source award to Workday following complaints about a lack of competition. The government has released the final solicitation for its governmentwide human resources IT modernization contract. Proposals are due Oct. 31, and the Office of Personnel Management is taking questions on the request for proposals through Thursday, […]
GSA’s FAR Overhaul gives contracting officers new flexibility to use innovative contract types
The latest changes to Part 15 eliminate deviation requirements, allowing contracting officers to structure deals without senior-level approvals. The General Services Administration is foot stomping one of the main goals of the Revolutionary FAR Overhaul: give more flexibility and authority to contracting officers. Jeffrey Koses, GSA’s senior procurement executive, began talking about the flexibility the rewritten […]
The shutdown isn’t hitting everyone equally. Politics and geography may help explain why
Nearly half of respondents in a recent survey said that shutdown firings of federal employees would harm their communities. Recent analyses show that how Americans are impacted by the ongoing government shutdown could depend on their political affiliation and where they live. The Partnership for Public Service, a nonpartisan nonprofit, reported on Oct. 17 that 48% […]
General Dynamics awarded $309M WTC health program support contract
The World Trade Center Health Program provides treatment for those suffering health conditions as a result of exposure to airborne toxins or other hazards resulting from the 2001 attacks. General Dynamics’ IT services unit has won a potential 10-year, $308.7 million contract to help the Centers for Disease Control and Prevention run a medical benefits program […]
Anduril acquires infrared camera manufacturer
This is Anduril’s 10th acquisition since it opened for business in 2017. Anduril has acquired a maker of cooled infrared cameras and components in a move to become a merchant supplier of those systems and further build out its portfolio of sensing technologies. Founded in 2012, American Infrared Solutions has been a supplier of component technologies […]
Defense services companies face ‘structural issues’ as tech disruptors surge
Artificial intelligence displacement and higher acquisition prices threaten the growth model that has sustained industry leaders for two decades. Traditional government services providers face a stark future, where they either need to transform themselves or risk becoming irrelevant. That was the prevailing message in a presentation Thursday from Brian Gesuale, managing director of the Raymond James […]
Navy starts the bidding for $500M C4ISR engineering contract
The Navy is seeking an industry partner to help manage and execute programs and sponsored projects. The Navy has opened the window for industry to start working on and submitting proposals for a five-year, $500 million contract covering broad program management and engineering services. Navy officials set up the Network Integration Engineering Facility Engineering Services contract to […]
Valiant hires former J&J exec Mattingly as CEO
Valiant has been owned by investment firm The GC Companies since 2017. Valiant Integrated Services has hired a new chief executive in Sean Mattingly, a 35-year defense sector veteran and most recently a senior vice president at J&J Worldwide Services. Mattingly succeeds Mike Devoto, who led the global government services company as CEO for the past […]